LITTLE ABOUT ME
An accomplished Certified Usability Analyst with over a decade of professional consulting experience and a strong background in Design Thinking methodology. Architected and developed large enterprise systems in the HealthCare, Financial, Pharmaceutical and E-Commerce industries. Recognized Usability Practitioner, proven Product Manager, Team Lead, Architect and a Designer.
I am a
PROBLEM
SOLVER
Extensive experience in helping organizations to implement UX Strategies, Standards, User Centric Design Process and Methodologies for the UX vertical.
Successful in getting engagement / feedback from the key stakeholders on every stage of the product life cycle.
Implemented UX best practices like Interaction Design Pattern libraries and Style Guides.
Successfully transformed the team from Waterfall to Agile and then to Lean UX / Google Design Sprints. Recognized by senior management.
As a manager built, mentored and trained the User Experience teams for various organizations.
WHY I AM BEST FOR YOU
SERVICE DESIGNER /
Conducted discovery sessions, ideation workshops, current state journey map, concept development, rapid UI sketches, future state journey map and navigation structures.
UX DESIGNER /
Drew sketches, created wireframe layouts, maintained consistent user experience throughout the system.
CX STRATEGIEST /
Collected user data, planned product roadmap, developed personas and defined design principles.
/ INTERACTION DESIGNER
Developed clickable prototypes, defined interaction patterns, UI components library and styleguides.
/ PRODUCT MANAGER
Published product vision, product roadmap, interfaced between business, marketing, development and QA team.
/ UX RESEARCHER
Defined primary user groups, recruit representative group, conduct research and validate user groups.
SKILLS I HAVE
Implementation
& Data Migration
Completed a detailed study regarding the challenges associates face during the Implementation and Data Migration phase when on-boarding a new client.
Virtual Floor Design Center
To improve the brand awareness, increase market share and better customer experience the world's largest floor manufacturing company undertook a Service Design initiative which impacted all departments and various touch points
Waterless Works
Two entrepreneur started a Waterless eco-friendly car washing company which set to disrupt the market. They were looking for and end to end solution for clients and employees.
MY CASE STUDIES
WHAT PEOPLE SAY ABOUT ME
JAKE, HUY IU LIM,
Creative Lead | UX Strategist, IBM
“When Raj joined our group, he literally had to hit the ground running. With a ceaseless stream of requests, we did not have the opportunity to offer him a proper orientation. However, he jumped right in fielding requests and juggling tasks all while familiarizing himself with our processes whenever he could. His responsiveness and flexibility in dealing with projects and personalities helped him thrive in our very demanding workplace. I greatly appreciated his thoroughness in ensuring the visual integrity of our numerous deliverables particularly in an age where development times are compressed and aspirational designs overlooked within corporate environments. These along with his dedication and positive work attitude made him a valuable member of our team.”
I PARTNERED WITH
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My Availability
Currently I am working as a Lead UX Designer with ADP in HCM space, facilitating Concept Sprints (Google Design Sprints) / Design Thinking workshops.
GET IN TOUCH